亚马逊为数年前退货提供退款，总额或涉数亿美元

腾讯新闻05-21 05:00

外媒报道，亚马逊(AMZN.US)客户突然收到早在2018年就购买并退回的产品的退款，公司在发现未解决的问题后亦表示道歉。相关退款的具体金额尚不清楚，但高层暗示金额可能高达数亿美元。亚马逊发言人周二承认，正在向客户退款，但拒绝透露退款金额或总金额。

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