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2021-03-24
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GameStop earnings fall short of expectations, but online sales offer some hope<blockquote>游戏驿站盈利未达预期，但在线销售带来一些希望</blockquote>
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Net income from the quarter hit $80.5 million, or $1.19 per diluted share — well below analysts' projections but a significant improvement from the $21 million in net income it earned during its fiscal fourth quarter last year.</p><p><blockquote>根据Refinitiv的数据，游戏驿站(GME)报告本季度净销售额为21亿美元，比去年同期下降3%，略低于华尔街分析师预期的22亿美元。该季度净利润达到8050万美元，即稀释后每股1.19美元，远低于分析师的预测，但较去年第四财季2100万美元的净利润有显着改善。</blockquote></p><p> For the full year 2020, GameStop posted a net loss of more than $215 million.</p><p><blockquote>2020年全年，游戏驿站净亏损超过2.15亿美元。</blockquote></p><p> One bright spot: The gaming retailer's global e-commerce sales increased 175%, representing 34% of the company's total net revenue during the quarter. During the same period last year, e-commerce made up just 12% of total sales.</p><p><blockquote>一个亮点是：这家游戏零售商的全球电子商务销售额增长了175%，占该公司本季度总净收入的34%。去年同期，电子商务仅占总销售额的12%。</blockquote></p><p> That bodes well for the company's effort to transition to relying more on online sales, a move that's especially important given that it closed a net 693 stores during 2020. It now has 4,816 stores globally.</p><p><blockquote>这对于该公司向更多依赖在线销售转型的努力来说是个好兆头，考虑到该公司在2020年净关闭了693家商店，此举尤为重要。它现在在全球拥有4816家商店。</blockquote></p><p> \"Our emphasis in 2021 will be on improving our e-commerce and customer experience, increasing our speed of delivery, providing superior customer service and expanding our catalogue,\" CEO George Sherman said in a statement.</p><p><blockquote>首席执行官乔治·谢尔曼(George Sherman)在一份声明中表示：“我们2021年的重点将是改善电子商务和客户体验、提高交付速度、提供卓越的客户服务并扩大我们的产品目录。”</blockquote></p><p> The company's stock initially jumped more than 5% in after-hours trading immediately following the release, before reversing to fall more than 10%. And while corporate earnings calls are typically dry events attended mostly by analysts and reporters, GameStop's Tuesday call hit max capacity and stopped allowing in additional listeners more than an hour before it began.</p><p><blockquote>消息发布后，该公司股价最初在盘后交易中上涨超过5%，随后逆转下跌超过10%。虽然企业财报评级通常是主要由分析师和记者参加的枯燥活动，但游戏驿站周二的看涨期权达到了最大容量，并在开始前一个多小时停止允许更多听众入场。</blockquote></p><p> The company's Tuesday earnings report is its first since a Reddit-fueled trading frenzy in late January took Gamestop's stock on a rollercoaster ride — and exposed a stark divide between investors betting that the struggling retailer's performance will worsen and those counting on a comeback.</p><p><blockquote>该公司周二发布的收益报告是自1月底Reddit引发的交易狂潮导致游戏驿站股价经历过山车以来的首份收益报告，并暴露了押注这家陷入困境的零售商业绩将恶化的投资者与指望卷土重来的投资者之间的明显分歧。</blockquote></p><p> The company's stock quickly fell from its wild peaks during the January rally, but many investors haven't given up. On Tuesday, GameStop shares closed down nearly 7% at $181.75, but were still more than 850% higher than where they started this year.</p><p><blockquote>该公司的股价在一月份的反弹中迅速从疯狂的峰值下跌，但许多投资者并没有放弃。周二，游戏驿站股价收盘下跌近7%，至181.75美元，但仍较今年年初高出850%以上。</blockquote></p><p> <b>GameStop's plan for the future</b></p><p><blockquote><b>游戏驿站的未来计划</b></blockquote></p><p> The earnings report also comes in the midst of an executive shakeup at GameStop that's likely the work of Ryan Cohen,the billionaire Chewy.com founder who invested heavily in GameStop last year and joined its board in January. Many investors hope Cohen will help make the gaming retailer a more formidable competitor in the e-commerce age.</p><p><blockquote>该财报发布之际，游戏驿站正在进行高管改组，这很可能是亿万富翁Chewy.com创始人瑞恩·科恩(Ryan Cohen)所为，他去年在游戏驿站进行了大量投资，并于1月份加入了其董事会。许多投资者希望科恩能够帮助这家游戏零售商成为电子商务时代更强大的竞争对手。</blockquote></p><p> In early February,GameStop appointed Matt Francis, a former engineering leader at Amazon Web Services, as its first-ever chief technology officer to oversee \"e-commerce and technology functions.\" Weeks later, the company announced the resignation of Chief Financial Officer Jim Bell and said it would seek a new finance leader with the \"capabilities and qualifications to help accelerate GameStop's transformation.\"</p><p><blockquote>2月初，游戏驿站任命Amazon Web Services前工程负责人Matt Francis为其首位首席技术官，负责监督“电子商务和技术职能”。几周后，该公司宣布首席财务官Jim Bell辞职，并表示将寻找一位“有能力和资格帮助加速游戏驿站转型”的新财务负责人。</blockquote></p><p> And on Sunday, the company said its Chief Customer Officer Frank Hamlin will also leave the firm at the end of March, according to a notice filed with the Securities and Exchange Commission.</p><p><blockquote>根据向美国证券交易委员会提交的通知，该公司周日表示，其首席客户官弗兰克·哈姆林也将于三月底离开公司。</blockquote></p><p> The company announced even more leadership changeson Tuesday. It appointed Jenna Owens — previously a director and general manager for distribution and multi-channel fulfillment atAmazon(AMZN)who held senior operations roles atGoogle(GOOGL)andHoneywell(HON)— as its chief operating officer starting March 29. Owens could be key helping the company execute a strategy Sherman outlined Tuesday to update its US distribution network and speed delivery times.</p><p><blockquote>该公司周二宣布了更多领导层变动。该公司任命Jenna Owens为首席运营官，Jenna Owens曾担任亚马逊(AMZN)分销和多渠道履行总监兼总经理，曾在谷歌(GOOGL)和霍尼韦尔(HON)担任高级运营职务，自3月29日起生效。欧文斯可能是帮助该公司执行谢尔曼周二概述的战略的关键，该战略旨在更新其美国分销网络并加快交货时间。</blockquote></p><p> Neda Pacifico, formerly Chewy's vice president of e-commerce, will become GameStop's new senior vice president of e-commerce. And Ken Suzuki, former vice president of supply chain technology at online store Zulily, was hired as GameStop's vice president of supply chain systems.</p><p><blockquote>原Chewy电子商务副总裁Neda Pacifico将成为游戏驿站新任电子商务高级副总裁。而在线商店Zulily的前供应链技术副总裁Ken Suzuki被聘为游戏驿站供应链系统副总裁。</blockquote></p><p> Wedbush analysts said in a note to investors ahead of the report last week that they remain \"quite optimistic\" that the company will return to profitability in 2021, thanks in large part to the launches of popular new gaming consoles. Still, the analysts aren't recommending GameStop's stock currently because the Reddit-fueled trading activity \"has spiked the share price to levels that are completely disconnected from the fundamentals of the business.\"</p><p><blockquote>Wedbush分析师在上周发布报告前给投资者的一份报告中表示，他们对该公司将在2021年恢复盈利仍然“相当乐观”，这在很大程度上要归功于广受欢迎的新型游戏机的推出。尽管如此，分析师目前并不推荐游戏驿站的股票，因为Reddit推动的交易活动“已将股价飙升至与业务基本面完全脱节的水平”。</blockquote></p><p></p><p> GameStop provided no financial guidance for 2021. But Sherman used Tuesday's call to detail a number of other strategic initiatives aimed at turning the business around in 2021.</p><p><blockquote>游戏驿站没有提供2021年的财务指引。但Sherman利用周二的看涨期权详细介绍了其他一些旨在2021年扭转业务局面的战略举措。</blockquote></p><p> Among those efforts is a plan to establish a US-based \"customer care operation,\" the CEO said on the call. \"We are focused on providing exceptional customer service levels across all channels regardless of where, when or how our customers shop with us,\" he said. \"We are accomplishing this with a technology-driven approach, along with our streamlined retail footprint.\"</p><p><blockquote>这位首席执行官在《看涨期权》上表示，这些努力之一是计划在美国建立“客户服务业务”。“我们致力于在所有渠道提供卓越的客户服务水平，无论客户在何处、何时或如何在我们这里购物，”他说。“我们正在通过技术驱动的方法以及简化的零售足迹来实现这一目标。”</blockquote></p><p> GameStop is also looking to expand its product offerings beyond video games and consoles by adding PC gaming products, computers, monitors, mobile gaming and gaming TVs. Such product offerings could expand the company's addressable market by \"over five times,\" Sherman said.</p><p><blockquote>游戏驿站还希望通过增加PC游戏产品、电脑、显示器、移动游戏和游戏电视来扩大其产品范围，超越视频游戏和游戏机。谢尔曼表示，此类产品可以将公司的潜在市场扩大“五倍以上”。</blockquote></p><p></p>","collect":0,"html":"<!DOCTYPE html>\n<html>\n<head>\n<meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\" />\n<meta name=\"viewport\" content=\"width=device-width,initial-scale=1.0,minimum-scale=1.0,maximum-scale=1.0,user-scalable=no\"/>\n<meta name=\"format-detection\" content=\"telephone=no,email=no,address=no\" />\n<title>GameStop earnings fall short of expectations, but online sales offer some hope<blockquote>游戏驿站盈利未达预期，但在线销售带来一些希望</blockquote></title>\n<style type=\"text/css\">\na,abbr,acronym,address,applet,article,aside,audio,b,big,blockquote,body,canvas,caption,center,cite,code,dd,del,details,dfn,div,dl,dt,\nem,embed,fieldset,figcaption,figure,footer,form,h1,h2,h3,h4,h5,h6,header,hgroup,html,i,iframe,img,ins,kbd,label,legend,li,mark,menu,nav,\nobject,ol,output,p,pre,q,ruby,s,samp,section,small,span,strike,strong,sub,summary,sup,table,tbody,td,tfoot,th,thead,time,tr,tt,u,ul,var,video{ font:inherit;margin:0;padding:0;vertical-align:baseline;border:0 }\nbody{ font-size:16px; line-height:1.5; color:#999; background:transparent; }\n.wrapper{ overflow:hidden;word-break:break-all;padding:10px; }\nh1,h2{ font-weight:normal; line-height:1.35; margin-bottom:.6em; }\nh3,h4,h5,h6{ line-height:1.35; margin-bottom:1em; }\nh1{ font-size:24px; }\nh2{ font-size:20px; }\nh3{ font-size:18px; }\nh4{ font-size:16px; }\nh5{ font-size:14px; }\nh6{ font-size:12px; }\np,ul,ol,blockquote,dl,table{ margin:1.2em 0; }\nul,ol{ margin-left:2em; }\nul{ list-style:disc; }\nol{ list-style:decimal; }\nli,li p{ margin:10px 0;}\nimg{ max-width:100%;display:block;margin:0 auto 1em; }\nblockquote{ color:#B5B2B1; border-left:3px solid #aaa; padding:1em; }\nstrong,b{font-weight:bold;}\nem,i{font-style:italic;}\ntable{ width:100%;border-collapse:collapse;border-spacing:1px;margin:1em 0;font-size:.9em; }\nth,td{ padding:5px;text-align:left;border:1px solid #aaa; }\nth{ font-weight:bold;background:#5d5d5d; }\n.symbol-link{font-weight:bold;}\n/* header{ border-bottom:1px solid #494756; } */\n.title{ margin:0 0 8px;line-height:1.3;color:#ddd; }\n.meta {color:#5e5c6d;font-size:13px;margin:0 0 .5em; }\na{text-decoration:none; color:#2a4b87;}\n.meta .head { display: inline-block; overflow: hidden}\n.head .h-thumb { width: 30px; height: 30px; margin: 0; padding: 0; border-radius: 50%; float: left;}\n.head .h-content { margin: 0; padding: 0 0 0 9px; float: left;}\n.head .h-name {font-size: 13px; color: #eee; margin: 0;}\n.head .h-time {font-size: 12.5px; color: #7E829C; margin: 0;}\n.small {font-size: 12.5px; display: inline-block; transform: scale(0.9); -webkit-transform: scale(0.9); transform-origin: left; -webkit-transform-origin: left;}\n.smaller {font-size: 12.5px; display: inline-block; transform: scale(0.8); -webkit-transform: scale(0.8); transform-origin: left; -webkit-transform-origin: left;}\n.bt-text {font-size: 12px;margin: 1.5em 0 0 0}\n.bt-text p {margin: 0}\n</style>\n</head>\n<body>\n<div class=\"wrapper\">\n<header>\n<h2 class=\"title\">\nGameStop earnings fall short of expectations, but online sales offer some hope<blockquote>游戏驿站盈利未达预期，但在线销售带来一些希望</blockquote>\n</h2>\n<h4 class=\"meta\">\n<p class=\"head\">\n<strong class=\"h-name small\">CNN Business</strong><span class=\"h-time small\">2021-03-24 19:44</span>\n</p>\n</h4>\n</header>\n<article>\n<p><b>New York (CNN Business) - </b>After several wild weeks in the spotlight, GameStop's released financial results for the three months ended January 30 that fell short of Wall Street expectations.</p><p><blockquote><b>纽约（CNN商业）——</b>在备受关注的几周之后，游戏驿站公布的截至1月30日的三个月财务业绩未达到华尔街预期。</blockquote></p><p> Now the gaming retailer is working to turn things around: Along with the earnings report, it outlined changes aimed at transforming itself into \"a customer-obsessed technology company that delights gamers,\" its CEO said Tuesday on a call with investors.</p><p><blockquote>现在，这家游戏零售商正在努力扭转局面：在财报的同时，该公司首席执行官周二在与投资者的看涨期权上表示，该公司概述了旨在将自己转变为“一家以客户为中心、取悦游戏玩家的科技公司”的变革。</blockquote></p><p> GameStop (GME) reported net sales of $2.1 billion during the quarter, down 3% from the same period in the prior year and slightly below the $2.2 billion Wall Street analysts had expected, according to Refinitiv. Net income from the quarter hit $80.5 million, or $1.19 per diluted share — well below analysts' projections but a significant improvement from the $21 million in net income it earned during its fiscal fourth quarter last year.</p><p><blockquote>根据Refinitiv的数据，游戏驿站(GME)报告本季度净销售额为21亿美元，比去年同期下降3%，略低于华尔街分析师预期的22亿美元。该季度净利润达到8050万美元，即稀释后每股1.19美元，远低于分析师的预测，但较去年第四财季2100万美元的净利润有显着改善。</blockquote></p><p> For the full year 2020, GameStop posted a net loss of more than $215 million.</p><p><blockquote>2020年全年，游戏驿站净亏损超过2.15亿美元。</blockquote></p><p> One bright spot: The gaming retailer's global e-commerce sales increased 175%, representing 34% of the company's total net revenue during the quarter. During the same period last year, e-commerce made up just 12% of total sales.</p><p><blockquote>一个亮点是：这家游戏零售商的全球电子商务销售额增长了175%，占该公司本季度总净收入的34%。去年同期，电子商务仅占总销售额的12%。</blockquote></p><p> That bodes well for the company's effort to transition to relying more on online sales, a move that's especially important given that it closed a net 693 stores during 2020. It now has 4,816 stores globally.</p><p><blockquote>这对于该公司向更多依赖在线销售转型的努力来说是个好兆头，考虑到该公司在2020年净关闭了693家商店，此举尤为重要。它现在在全球拥有4816家商店。</blockquote></p><p> \"Our emphasis in 2021 will be on improving our e-commerce and customer experience, increasing our speed of delivery, providing superior customer service and expanding our catalogue,\" CEO George Sherman said in a statement.</p><p><blockquote>首席执行官乔治·谢尔曼(George Sherman)在一份声明中表示：“我们2021年的重点将是改善电子商务和客户体验、提高交付速度、提供卓越的客户服务并扩大我们的产品目录。”</blockquote></p><p> The company's stock initially jumped more than 5% in after-hours trading immediately following the release, before reversing to fall more than 10%. And while corporate earnings calls are typically dry events attended mostly by analysts and reporters, GameStop's Tuesday call hit max capacity and stopped allowing in additional listeners more than an hour before it began.</p><p><blockquote>消息发布后，该公司股价最初在盘后交易中上涨超过5%，随后逆转下跌超过10%。虽然企业财报评级通常是主要由分析师和记者参加的枯燥活动，但游戏驿站周二的看涨期权达到了最大容量，并在开始前一个多小时停止允许更多听众入场。</blockquote></p><p> The company's Tuesday earnings report is its first since a Reddit-fueled trading frenzy in late January took Gamestop's stock on a rollercoaster ride — and exposed a stark divide between investors betting that the struggling retailer's performance will worsen and those counting on a comeback.</p><p><blockquote>该公司周二发布的收益报告是自1月底Reddit引发的交易狂潮导致游戏驿站股价经历过山车以来的首份收益报告，并暴露了押注这家陷入困境的零售商业绩将恶化的投资者与指望卷土重来的投资者之间的明显分歧。</blockquote></p><p> The company's stock quickly fell from its wild peaks during the January rally, but many investors haven't given up. On Tuesday, GameStop shares closed down nearly 7% at $181.75, but were still more than 850% higher than where they started this year.</p><p><blockquote>该公司的股价在一月份的反弹中迅速从疯狂的峰值下跌，但许多投资者并没有放弃。周二，游戏驿站股价收盘下跌近7%，至181.75美元，但仍较今年年初高出850%以上。</blockquote></p><p> <b>GameStop's plan for the future</b></p><p><blockquote><b>游戏驿站的未来计划</b></blockquote></p><p> The earnings report also comes in the midst of an executive shakeup at GameStop that's likely the work of Ryan Cohen,the billionaire Chewy.com founder who invested heavily in GameStop last year and joined its board in January. Many investors hope Cohen will help make the gaming retailer a more formidable competitor in the e-commerce age.</p><p><blockquote>该财报发布之际，游戏驿站正在进行高管改组，这很可能是亿万富翁Chewy.com创始人瑞恩·科恩(Ryan Cohen)所为，他去年在游戏驿站进行了大量投资，并于1月份加入了其董事会。许多投资者希望科恩能够帮助这家游戏零售商成为电子商务时代更强大的竞争对手。</blockquote></p><p> In early February,GameStop appointed Matt Francis, a former engineering leader at Amazon Web Services, as its first-ever chief technology officer to oversee \"e-commerce and technology functions.\" Weeks later, the company announced the resignation of Chief Financial Officer Jim Bell and said it would seek a new finance leader with the \"capabilities and qualifications to help accelerate GameStop's transformation.\"</p><p><blockquote>2月初，游戏驿站任命Amazon Web Services前工程负责人Matt Francis为其首位首席技术官，负责监督“电子商务和技术职能”。几周后，该公司宣布首席财务官Jim Bell辞职，并表示将寻找一位“有能力和资格帮助加速游戏驿站转型”的新财务负责人。</blockquote></p><p> And on Sunday, the company said its Chief Customer Officer Frank Hamlin will also leave the firm at the end of March, according to a notice filed with the Securities and Exchange Commission.</p><p><blockquote>根据向美国证券交易委员会提交的通知，该公司周日表示，其首席客户官弗兰克·哈姆林也将于三月底离开公司。</blockquote></p><p> The company announced even more leadership changeson Tuesday. It appointed Jenna Owens — previously a director and general manager for distribution and multi-channel fulfillment atAmazon(AMZN)who held senior operations roles atGoogle(GOOGL)andHoneywell(HON)— as its chief operating officer starting March 29. Owens could be key helping the company execute a strategy Sherman outlined Tuesday to update its US distribution network and speed delivery times.</p><p><blockquote>该公司周二宣布了更多领导层变动。该公司任命Jenna Owens为首席运营官，Jenna Owens曾担任亚马逊(AMZN)分销和多渠道履行总监兼总经理，曾在谷歌(GOOGL)和霍尼韦尔(HON)担任高级运营职务，自3月29日起生效。欧文斯可能是帮助该公司执行谢尔曼周二概述的战略的关键，该战略旨在更新其美国分销网络并加快交货时间。</blockquote></p><p> Neda Pacifico, formerly Chewy's vice president of e-commerce, will become GameStop's new senior vice president of e-commerce. And Ken Suzuki, former vice president of supply chain technology at online store Zulily, was hired as GameStop's vice president of supply chain systems.</p><p><blockquote>原Chewy电子商务副总裁Neda Pacifico将成为游戏驿站新任电子商务高级副总裁。而在线商店Zulily的前供应链技术副总裁Ken Suzuki被聘为游戏驿站供应链系统副总裁。</blockquote></p><p> Wedbush analysts said in a note to investors ahead of the report last week that they remain \"quite optimistic\" that the company will return to profitability in 2021, thanks in large part to the launches of popular new gaming consoles. Still, the analysts aren't recommending GameStop's stock currently because the Reddit-fueled trading activity \"has spiked the share price to levels that are completely disconnected from the fundamentals of the business.\"</p><p><blockquote>Wedbush分析师在上周发布报告前给投资者的一份报告中表示，他们对该公司将在2021年恢复盈利仍然“相当乐观”，这在很大程度上要归功于广受欢迎的新型游戏机的推出。尽管如此，分析师目前并不推荐游戏驿站的股票，因为Reddit推动的交易活动“已将股价飙升至与业务基本面完全脱节的水平”。</blockquote></p><p></p><p> GameStop provided no financial guidance for 2021. But Sherman used Tuesday's call to detail a number of other strategic initiatives aimed at turning the business around in 2021.</p><p><blockquote>游戏驿站没有提供2021年的财务指引。但Sherman利用周二的看涨期权详细介绍了其他一些旨在2021年扭转业务局面的战略举措。</blockquote></p><p> Among those efforts is a plan to establish a US-based \"customer care operation,\" the CEO said on the call. \"We are focused on providing exceptional customer service levels across all channels regardless of where, when or how our customers shop with us,\" he said. \"We are accomplishing this with a technology-driven approach, along with our streamlined retail footprint.\"</p><p><blockquote>这位首席执行官在《看涨期权》上表示，这些努力之一是计划在美国建立“客户服务业务”。“我们致力于在所有渠道提供卓越的客户服务水平，无论客户在何处、何时或如何在我们这里购物，”他说。“我们正在通过技术驱动的方法以及简化的零售足迹来实现这一目标。”</blockquote></p><p> GameStop is also looking to expand its product offerings beyond video games and consoles by adding PC gaming products, computers, monitors, mobile gaming and gaming TVs. Such product offerings could expand the company's addressable market by \"over five times,\" Sherman said.</p><p><blockquote>游戏驿站还希望通过增加PC游戏产品、电脑、显示器、移动游戏和游戏电视来扩大其产品范围，超越视频游戏和游戏机。谢尔曼表示，此类产品可以将公司的潜在市场扩大“五倍以上”。</blockquote></p><p></p>\n<div class=\"bt-text\">\n\n\n<p> 来源：<a href=\"https://edition.cnn.com/2021/03/23/tech/gamestop-earnings-q4-2020/index.html\">CNN Business</a></p>\n<p>为提升您的阅读体验，我们对本页面进行了排版优化</p>\n\n\n</div>\n</article>\n</div>\n</body>\n</html>\n","type":0,"thumbnail":"","relate_stocks":{"GME":"游戏驿站"},"source_url":"https://edition.cnn.com/2021/03/23/tech/gamestop-earnings-q4-2020/index.html","is_english":true,"share_image_url":"https://static.laohu8.com/e9f99090a1c2ed51c021029395664489","article_id":"1113209673","content_text":"New York (CNN Business) - After several wild weeks in the spotlight, GameStop's released financial results for the three months ended January 30 that fell short of Wall Street expectations.\nNow the gaming retailer is working to turn things around: Along with the earnings report, it outlined changes aimed at transforming itself into \"a customer-obsessed technology company that delights gamers,\" its CEO said Tuesday on a call with investors.\nGameStop (GME) reported net sales of $2.1 billion during the quarter, down 3% from the same period in the prior year and slightly below the $2.2 billion Wall Street analysts had expected, according to Refinitiv. Net income from the quarter hit $80.5 million, or $1.19 per diluted share — well below analysts' projections but a significant improvement from the $21 million in net income it earned during its fiscal fourth quarter last year.\nFor the full year 2020, GameStop posted a net loss of more than $215 million.\nOne bright spot: The gaming retailer's global e-commerce sales increased 175%, representing 34% of the company's total net revenue during the quarter. During the same period last year, e-commerce made up just 12% of total sales.\nThat bodes well for the company's effort to transition to relying more on online sales, a move that's especially important given that it closed a net 693 stores during 2020. It now has 4,816 stores globally.\n\"Our emphasis in 2021 will be on improving our e-commerce and customer experience, increasing our speed of delivery, providing superior customer service and expanding our catalogue,\" CEO George Sherman said in a statement.\nThe company's stock initially jumped more than 5% in after-hours trading immediately following the release, before reversing to fall more than 10%. And while corporate earnings calls are typically dry events attended mostly by analysts and reporters, GameStop's Tuesday call hit max capacity and stopped allowing in additional listeners more than an hour before it began.\nThe company's Tuesday earnings report is its first since a Reddit-fueled trading frenzy in late January took Gamestop's stock on a rollercoaster ride — and exposed a stark divide between investors betting that the struggling retailer's performance will worsen and those counting on a comeback.\nThe company's stock quickly fell from its wild peaks during the January rally, but many investors haven't given up. On Tuesday, GameStop shares closed down nearly 7% at $181.75, but were still more than 850% higher than where they started this year.\nGameStop's plan for the future\nThe earnings report also comes in the midst of an executive shakeup at GameStop that's likely the work of Ryan Cohen,the billionaire Chewy.com founder who invested heavily in GameStop last year and joined its board in January. Many investors hope Cohen will help make the gaming retailer a more formidable competitor in the e-commerce age.\nIn early February,GameStop appointed Matt Francis, a former engineering leader at Amazon Web Services, as its first-ever chief technology officer to oversee \"e-commerce and technology functions.\" Weeks later, the company announced the resignation of Chief Financial Officer Jim Bell and said it would seek a new finance leader with the \"capabilities and qualifications to help accelerate GameStop's transformation.\"\nAnd on Sunday, the company said its Chief Customer Officer Frank Hamlin will also leave the firm at the end of March, according to a notice filed with the Securities and Exchange Commission.\nThe company announced even more leadership changeson Tuesday. It appointed Jenna Owens — previously a director and general manager for distribution and multi-channel fulfillment atAmazon(AMZN)who held senior operations roles atGoogle(GOOGL)andHoneywell(HON)— as its chief operating officer starting March 29. Owens could be key helping the company execute a strategy Sherman outlined Tuesday to update its US distribution network and speed delivery times.\nNeda Pacifico, formerly Chewy's vice president of e-commerce, will become GameStop's new senior vice president of e-commerce. And Ken Suzuki, former vice president of supply chain technology at online store Zulily, was hired as GameStop's vice president of supply chain systems.\nWedbush analysts said in a note to investors ahead of the report last week that they remain \"quite optimistic\" that the company will return to profitability in 2021, thanks in large part to the launches of popular new gaming consoles. Still, the analysts aren't recommending GameStop's stock currently because the Reddit-fueled trading activity \"has spiked the share price to levels that are completely disconnected from the fundamentals of the business.\"\nGameStop provided no financial guidance for 2021. But Sherman used Tuesday's call to detail a number of other strategic initiatives aimed at turning the business around in 2021.\nAmong those efforts is a plan to establish a US-based \"customer care operation,\" the CEO said on the call. \"We are focused on providing exceptional customer service levels across all channels regardless of where, when or how our customers shop with us,\" he said. \"We are accomplishing this with a technology-driven approach, along with our streamlined retail footprint.\"\nGameStop is also looking to expand its product offerings beyond video games and consoles by adding PC gaming products, computers, monitors, mobile gaming and gaming TVs. Such product offerings could expand the company's addressable market by \"over five times,\" Sherman said.","news_type":1,"symbols_score_info":{"GME":0.9}},"isVote":1,"tweetType":1,"viewCount":452,"commentLimit":10,"likeStatus":false,"favoriteStatus":false,"reportStatus":false,"symbols":[],"verified":2,"subType":0,"readableState":1,"langContent":"EN","currentLanguage":"EN","warmUpFlag":false,"orderFlag":false,"shareable":true,"causeOfNotShareable":"","featuresForAnalytics":[],"commentAndTweetFlag":false,"andRepostAutoSelectedFlag":false,"upFlag":false,"length":22,"xxTargetLangEnum":"ORIG"},"commentList":[],"isCommentEnd":true,"isTiger":false,"isWeiXinMini":false,"url":"/m/post/351846280"}
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