szf2001
09-17
这是在网暴自己不守信用吧，美团是渐进式语气催收的，我觉得很正常
欠费14元像欠债40万？美团打车“催收式”短信遭吐槽
免责声明：上述内容仅代表发帖人个人观点，不构成本平台的任何投资建议。
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SULISA
09-17
SULISA
现在的社会欠钱的比借钱的还凶就是这样惯出来的😓
YANGXX
09-18
YANGXX
没信用者寸步难行[白眼]
hjfd
09-17
hjfd
欠钱的就是牛
不要频繁操作
09-17
不要频繁操作
挺好
什么也没有了～
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href=\"https://laohu8.com/S/03690\">美团</a>打车给该网友发送警示短信称，“乘客您好，平台必须严肃警示您……打车账单已经逾期5天，务必于今日23:59前点击链接立即结清，否则将直接降低您在平台的个人信用。”</p><p>这名网友称，“美团真是恶心到家了”，自己可能无意中使用美团打车；然后收到订单逾期警示短信。</p><p>该网友认为，仅仅10元钱，五天未支付，美团竟以“催债公司”的逻辑催款，实在无法理解。</p><p>笔者亲测：</p><p>使用美团打车欠款14元</p><p>五天后遭“催收式”短信通知</p><p>为了求证网友经历是否属实，笔者亲自使用美团打车进行测试。</p><p><img src=\"https://x0.ifengimg.com/ucms/2025_38/6D2DD5B7B7C14338C26349E6AB91826C3D545D53_size72_w1080_h869.jpg\"/></p><p>“美团打车”入口在美团App首页顶部。</p><p><img src=\"https://x0.ifengimg.com/ucms/2025_38/046AA1B6854F6A048AE720DAB6386BE2158565B6_size136_w1080_h1692.jpg\"/></p><p>进入后，交互逻辑其它网约车平台类似，需要选择好上车点以及目的地信息。</p><p><img src=\"https://x0.ifengimg.com/ucms/2025_38/0B31FB649CAC97CD69F546BDF566A136A71F3D41_size167_w1080_h2246.jpg\"/></p><p>美团打车提供包括其自营车型在内的多家网约车选择，例如美团特选型、美团快车、<a href=\"https://laohu8.com/S/02643\">曹操出行</a>等。</p><p><img src=\"https://x0.ifengimg.com/ucms/2025_38/4A570C10109B7F6A2763A4B12B8A69C71A4E09C4_size122_w1080_h2205.jpg\"/></p><p>9月11日上午，笔者亲自使用美团打车前往1.6公里外的一家商场购物。整个打车体验除了感觉车来得比较慢外，都很不错。全程耗时5分钟，花费14元。</p><p>行程结束后，为了验证是否会收到美团打车“催收式”短信，笔者故意没有付款。</p><p>从行程结束那一刻算起，24小时内笔者未收到任何催款通知。</p><p><img src=\"https://x0.ifengimg.com/ucms/2025_38/6F3A2B759DCD7FE6C9CA6B8B7E3ED9F0CF683AD7_size74_w1080_h926.jpg\"/></p><p>而在9月14日，美团打车终于发来了第一条短信：</p><p>【美团打车】“支付延迟通知”重要提醒：尾号xxxx的2025-09-11订单已逾期48小时。及时支付将保障：✓ 维持良好信用记录✓ 享受平台专属权益。请立即点击或前往美团完成支付！</p><p>从这条短信的短信语气来看，语气平和，并不算严肃，还在强调有优惠之类信息。</p><p>会不会拖欠打车款比较久才会收到网友所述的“催收式”短信呢？于是笔者决定再等两天。</p><p><img src=\"https://x0.ifengimg.com/ucms/2025_38/70210DE953AEC1D75CFBBEC461D2D74798F65A4C_size66_w1080_h925.jpg\"/></p><p>果然，9月16日，笔者再次收到一条美团打车发的交费通知：</p><p>【美团打车】乘客您好，平台正式提醒您：订单“(京MFS131)：起点慧忠北里第二社...”已逾期5天，请务必于今日23:59前登录美团官方app完成支付，否则将直接影响您的平台信用记录！</p><p>而这一次，短信的语气严肃了很多，虽然和网友截图中的用词有出入，但确实有种“压力值爆表”感。</p><p>短信从“支付延迟通知”开头，直接转为“平台正式提醒您”；之后又是“请务必……”‘又是“否则将直接影响您的平台信用记录！”</p><p>这一连串话术给人一种“我不是欠了14元打车费，而是欠了40万‘黑网贷’”的感觉，说不定再拖几天就要“爆通讯录”。</p><p><img src=\"https://x0.ifengimg.com/ucms/2025_38/316D3D934C2D3C5293D5EAABD21FFC43ED7537E3_size37_w1080_h438.jpg\"/></p><p>于是笔者就这条短信内容咨询美团客服，尤其是短信中“平台信用记录”中“平台”是否指国家征信系统的信用记录提问。</p><p>但美团客服根本不正面回答，仅表示笔者以后不会再收到这类短信，同时也强调用户银行征信记录不会受影响。</p><p>大量网友吐槽美团打车</p><p>三言注意到，美团打车“催收式”通知短信情况并非个例。很多网友都曾在社交平台上吐槽过。这种情况甚至早在几年前就存在，而且短信话术都“五花八门”，并且充满“紧迫感”。</p><p><img src=\"https://x0.ifengimg.com/ucms/2025_38/C7FDB2127BBBA8253664BD3CB8AB26ECA2623396_size76_w1080_h1663.jpg\"/></p><p>比如有强调“平台会逐步加重处罚”的；</p><p><img src=\"https://x0.ifengimg.com/ucms/2025_38/DFC6B9D21A12C0341AD70518F267E90BE65C69D9_size95_w1080_h1359.jpg\"/></p><p>有“执行要求”，不按时支付“将采取必要措施”的；</p><p><img src=\"https://x0.ifengimg.com/ucms/2025_38/9B1B465B6A9288850BD523034528CBC81BF8FF7C_size69_w1080_h952.jpg\"/></p><p>有“账户封锁警告”、“紧急情况！您的账户将在1小时后全面封锁……”的；</p><p><img src=\"https://x0.ifengimg.com/ucms/2025_38/52C3B66F3FD9817F35FEFFB541E4D69777284245_size158_w1080_h2068.jpg\"/></p><p>有“追责即将启动”、“我方将启动刚性措施”、“避免今日23:59后的后果”、“最后警告”的；</p><p><img src=\"https://x0.ifengimg.com/ucms/2025_38/3D527B68A84CD7A1C3C514F1A9D4D77A4F25D73E_size76_w1080_h947.jpg\"/></p><p>有“征信黑名单”、“警告！如您在……不支付欠款”、“将被报送至征信机构，形成征信黑名单记录……”的；</p><p><img src=\"https://x0.ifengimg.com/ucms/2025_38/BDD3DBCC24E529FE91ED7ABC35B9C12EB68F0B37_size130_w888_h1568.jpg\"/></p><p>还有“启动处罚”、“拖欠和失信双名单处罚”、“构成拖欠并追责”的；</p><p><img src=\"https://x0.ifengimg.com/ucms/2025_38/DAE7D1ED88CFF02C893C5048031652F6D2441177_size471_w1080_h6437.jpg\"/></p><p>更离谱的是，还有网友晒出自己手机拦截记录显示，自一月起动不动就会受到美团打车的催款通知，而且从截图露出的部分看，通知短信用词都非常严厉，充满各种“法律诉讼预警”、“违约记录即将提交”、“账户封锁警告”……等内容。</p><p>诚信交易固然重要</p><p>用户体验同样应当被重视</p><p>如果不注意看通知短信前“美团打车”四个字的话，这些短信内容真的很像网贷逾期后遭到催收公司催款的短信通知。</p><p>当然，欠缴打车费用甚至故意拖欠确实不应该，使用网约车服务后及时交费也是一种义务。但是美团打车这样的行为是否少了点“人情味”呢？</p><p>现在，移动支付的便捷往往让人们有时会充满“迟钝感”。尤其是网约车支付场景，不需要抵达目的地后立刻付款，可以事后在手机上完成履约。但生活中，出现“下车后忙着办事”等情景导致忘记支付的情况并不少见。</p><p>因此，相信绝大部分消费者并非故意欠款不还。</p><p>更何况，即使是在北上广深这样的大城市，使用网约车服务再贵充其量是几百元钱。那么，因几十、几百元钱就以及其严肃的口吻“催收”，着实在用户体验方面欠考虑。</p><p>从笔者和美团客服的沟通情况来看，这种短信催收形式是可以关闭的；其次，短信里所谓的“影响平台征信”应该也不是指国家级别的征信系统，否则客服也不会指出对征信没有影响。</p><p>那在某种角度上可以视作美团打车这种提醒方式多少有点“小题大做”、甚至“威胁”的意思。</p><p>在如今网约车市场竞争激烈的大背景下，各个玩家都在“卷”服务、“卷”体验。</p><p>在各个细节都能让用户满意，才更有赢的胜算。</p><p>笔者真心建议美团打车方面更换交费短信通知的话术，用温柔的语言，一样能够起到提醒大家的作用，不是吗？</p></body></html>","source":"fenghuang_stock","collect":0,"html":"<!DOCTYPE html>\n<html>\n<head>\n<meta http-equiv=\"Content-Type\" 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display: inline-block; overflow: hidden}\n.head .h-thumb { width: 30px; height: 30px; margin: 0; padding: 0; border-radius: 50%; float: left;}\n.head .h-content { margin: 0; padding: 0 0 0 9px; float: left;}\n.head .h-name {font-size: 13px; color: #eee; margin: 0;}\n.head .h-time {font-size: 11px; color: #7E829C; margin: 0;line-height: 11px;}\n.small {font-size: 12.5px; display: inline-block; transform: scale(0.9); -webkit-transform: scale(0.9); transform-origin: left; -webkit-transform-origin: left;}\n.smaller {font-size: 12.5px; display: inline-block; transform: scale(0.8); -webkit-transform: scale(0.8); transform-origin: left; -webkit-transform-origin: left;}\n.bt-text {font-size: 12px;margin: 1.5em 0 0 0}\n.bt-text p {margin: 0}\n</style>\n</head>\n<body>\n<div class=\"wrapper\">\n<header>\n<h2 class=\"title\">\n欠费14元像欠债40万？美团打车“催收式”短信遭吐槽\n</h2>\n\n<h4 class=\"meta\">\n\n\n2025-09-17 10:33 北京时间 <a href=https://tech.ifeng.com/c/8miWa4rkxKM><strong>三言财经</strong></a>\n\n\n</h4>\n\n</header>\n<article>\n<div>\n<p>三言Pro近日，三言注意到有网友反映自己遭到美团打车“催收式”短信通知提醒交费。根据网友在社交平台上发布的帖子显示，美团打车给该网友发送警示短信称，“乘客您好，平台必须严肃警示您……打车账单已经逾期5天，务必于今日23:59前点击链接立即结清，否则将直接降低您在平台的个人信用。”这名网友称，“美团真是恶心到家了”，自己可能无意中使用美团打车；然后收到订单逾期警示短信。该网友认为，仅仅10元钱，五天...</p>\n\n<a href=\"https://tech.ifeng.com/c/8miWa4rkxKM\">Web Link</a>\n\n</div>\n\n\n</article>\n</div>\n</body>\n</html>\n","type":0,"thumbnail":"","relate_stocks":{"LU0132412106.USD":"abrdn SICAV I - EMERGING MARKETS EQUITY \"A\" (USD) ACC","LU2152927971.USD":"NORDEA 1 ASIAN STARS EQUITY \"BP\" (USD) ACC","LU1064131003.USD":"FULLERTON LUX FUNDS - CHINA A EQUITIES \"A\" (USD) ACC","LU2097828805.USD":"AZ EQUITY CHINA \"A-AZ\" (USD) ACC","LU1807302812.USD":"UBS (LUX) EQUITY SICAV ALL CHINA \"P\" (USD) ACC","SG9999000327.SGD":"Schroder Asian Growth A Dis SGD","03690":"美团-W","LU0828237940.HKD":"SCHRODER ISF EMERGING ASIA \"A\" (HKD) ACC","LU0509642566.USD":"SCHRODER ISF GLOBAL 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